Synnex Australia, a leading IT solutions aggregator and trusted partner of choice in Australia and New Zealand announced its new cloud partnership with Freshworks Inc., the customer engagement software company.
Trusted by 40,000 customers across the world, Freshworks enables developers, partners, and customers to customise, integrate, and automate business workflows for support, CRM, and IT use cases for businesses of all sizes.
Freshworks provides businesses with flexibility, scalability, and extensibility where customers can streamline workflows through their core products; FreshDesk, FreshChat, and FreshSales.
Arthur Gimisis, Sales Director of Synnex Australia said, “I’m excited to welcome Freshworks into the cloud portfolio. The partnership aligns with our solution strategy to further support managed service providers and will give us the ability to offer a comprehensive productivity solution”.
Kuo Yoong, Cloud Program Manager at Synnex Australia adds, “The Freshwork solution will extend our cloud portfolio and offerings, and with COVID-19 being the driving factor for most businesses to remodel, productivity and collaboration has been the forefront of ensuring business continuity”.
“The Freshworks platform will enable partners to deliver intuitive and engaging experiences across the board through an end-to-end, AI powered platform to unify customer experiences”, said Anand Venkatraman, VP of Global Partnerships at Freshworks.
Arthur Gimisis adds, “With the new Freshworks and Synnex partnership, we are looking forward to further supporting our channel partners in accelerating digital transformation”.
About Freshworks Inc.
Freshworks provides innovative customer engagement software for businesses of all sizes, making it easy for teams to acquire, close, and keep their customers for life. Freshworks SaaS products provide a 360-degree view of the customer, are ready to go, easy to use, and offer quick return on investment. Headquartered in San Mateo, USA, Freshworks 3,000+ team members work in offices throughout the world. For more information visit www.freshworks.com
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